Privacy Policy

1. Overview

This Privacy Policy explains how Zone Wellness ("we", "us") handles information when you use this website (zonewellnesslab.com). Our site is primarily educational: we do not collect medical information, run patient accounts, or process payments here. Medical intake, records, and purchases happen on independent, licensed care portals that have their own privacy practices.

2. Information we collect

• Information you provide. If you contact us directly (for example by email or a contact form), we receive the details you choose to share, such as your name, email address, and message.
• Usage information. Like most websites, we may collect standard technical data such as pages visited, approximate location, device and browser type, and referring links, used to understand and improve the site.

3. How we use information

We use information to:

• Respond to your questions and requests
• Operate, maintain, and improve the website
• Understand which content is most useful to visitors
• Meet legal or regulatory obligations where required

We do not sell your personal information.

4. Care portals and third parties

Links on this site may take you to independent telehealth platforms and pharmacies. When you use those services, the information you provide — including health information — is collected and protected by those platforms under their own privacy policies and, where applicable, HIPAA and related health-privacy laws. We encourage you to read their policies before sharing information. We may receive limited, non-clinical referral information (for example, that a visit originated from our site) for accounting purposes.

5. Cookies and analytics

We may use cookies and similar technologies for site functionality and aggregated analytics. You can control cookies through your browser settings; the site remains usable with cookies disabled.

6. Data retention and security

We retain personal information only as long as needed for the purposes described above and apply reasonable administrative and technical safeguards. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your choices

You may request access to, correction of, or deletion of personal information you have shared with us by contacting us through our Get Started page. We will respond within a reasonable timeframe, subject to applicable law.

8. Children

This site is intended for adults 18 and older. We do not knowingly collect personal information from children.

9. Changes and contact

We may update this policy from time to time; the "Last updated" date reflects the current version. Questions about this policy can be sent through the contact options on our Get Started page.